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Sage CRM

Sage CRM is an advanced Customer Relationship Management (CRM) platform that streamlines your sales, marketing, and customer service functions. Designed to help businesses of all sizes elevate customer interactions, Sage CRM integrates seamlessly with other Sage products, including Sage 300, offering a unified view of your business and enabling more informed decision-making.

Key Features

Seamless Integration with Sage Products
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Sales Automation
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Marketing Management
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Customer Service Optimisation
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Mobile CRM
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Customisable Workflows
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Key Features

Seamless Integration with Sage Products

Sage CRM is an advanced Customer Relationship Management (CRM) platform that streamlines your sales, marketing, and customer service functions. Designed to help businesses of all sizes elevate customer interactions, Sage CRM integrates seamlessly with other Sage products, including Sage 300, offering a unified view of your business and enabling more informed decision-making.

Sales Automation

Automate your sales processes with Sage CRM. By offering a clear view of your sales pipeline, from lead generation to deal closure, Sage CRM helps your sales team prioritise tasks, track opportunities, and close deals faster. Sales automation tools allow your team to operate more efficiently, reducing manual steps that typically slow down workflows.

Marketing Management

Sage CRM empowers your marketing team to track campaigns, measure performance, and gain insights into customer behaviour. The platform enables the creation of targeted email campaigns, lead management, and effectiveness tracking through detailed reports, helping you refine and optimise your marketing strategies.

Customer Service Optimisation

Deliver exceptional customer service by equipping your team with a 360-degree view of each customer. Sage CRM enables businesses to track and resolve customer inquiries promptly and efficiently, resulting in higher satisfaction rates and improved customer loyalty.

Mobile CRM

With Mobile CRM functionality, your team can stay connected and productive from any location. Access customer data, manage tasks, and update opportunities on the go, whether in the office or on the road, ensuring no missed opportunities.

Customisable Workflows

Sage CRM offers flexible, automated workflows that can be tailored to suit your unique business processes. From lead tracking to order management, the platform ensures tasks are completed consistently and punctually, enhancing both productivity and accountability.

Benefits

Improved Customer Insights
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Enhanced Productivity
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Data-Driven Decisions
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Scalable for Growth
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Benefits

Improved Customer Insights

Sage CRM consolidates customer data from multiple touchpoints into a single view, giving your team a comprehensive understanding of customer needs, preferences, and behaviours. This holistic insight allows for more personalised interactions, ultimately enhancing customer satisfaction and loyalty.

Enhanced Productivity

By automating repetitive tasks and offering real-time visibility into customer data, Sage CRM allows your team to concentrate on high-priority activities. This reduction in administrative workload boosts overall productivity across sales, marketing, and customer service.

Data-Driven Decisions

With robust reporting and analytics features, Sage CRM enables you to track performance, spot trends, and make data-driven decisions. Real-time insights from sales, marketing, and customer service empower your business to refine strategies, foster growth, and improve customer relationships.

Scalable for Growth

As your business expands, Sage CRM scales with you. Its flexible features enable you to add users and extend functionality as required, ensuring that your CRM solution remains effective and adaptable to your organisation's size and needs.

Why choose Astech?

Astech is a certified Sage CRM partner with extensive experience in implementing, customising, and supporting Sage CRM systems. Our team ensures that your CRM solution is tailored precisely to meet your business requirements. Whether your goal is to streamline your sales processes, enhance customer engagement, or improve internal efficiency, Astech collaborates closely with you to design and implement the ideal solution for your needs.

FAQ’S

Frequently Asked Questions

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What is Sage CRM, and how can it benefit my business?
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What’s the difference between Sage 300 and Sage CRM?
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Can Astech customise Sage CRM and Sage 300 for my specific business needs?
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What kind of support does Astech provide for Sage CRM and Sage 300?
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Do you provide training for Sage CRM and Sage 300?
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How secure is my data when using Sage CRM and Sage 300?
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What is Salesforce implementation, and do you provide it?
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Can Astech assist with nCino implementation and support?
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Do you provide consulting services to determine the right solutions for my business?
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How can I get in touch with Astech for support or a consultation?