About the service

At Astech, we understand that every business is unique, with distinct workflows, objectives, and operational challenges. Our ERP services are designed to provide a seamless experience across all stages—from implementation to customisation and ongoing support. We work closely with you to configure ERP modules that streamline financials, inventory, and resource management. In addition, our support team ensures your system remains up-to-date, secure, and optimised for long-term performance. Whether you’re implementing a new system, customising it for industry-specific requirements, or needing dedicated support, Astech’s ERP services drive efficiency, scalability, and value.

Key Features

Tailored ERP Implementation
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Industry-Specific Add-On Modules
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Customisation Services
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Comprehensive Support & Maintenance
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What's Included

ERP System Analysis and Planning
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Customisation and Configuration
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End-User Training
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Ongoing Support & Updates
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Key Features

Tailored ERP Implementation

Astech provides a customised ERP implementation that aligns closely with your business’s unique requirements and workflows. This process involves thorough system planning, process mapping, and user onboarding to ensure that the ERP system is integrated smoothly and efficiently. Our experts ensure that each component, from finance to inventory management, is set up to meet your operational needs and long-term goals.

Industry-Specific Add-On Modules

With access to over 70 add-on modules specifically designed to extend the core functions of Sage 300, we provide a scalable solution that supports industry-specific requirements. These add-ons cover various business areas, including advanced financials, distribution management, and project accounting, to create a robust system tailored to your sector.

Customisation Services

Astech offers comprehensive ERP customisation to adapt core modules, interfaces, and workflows to suit your unique needs. This can include customised fields, user roles, reporting features, and integration with existing software. By configuring modules to match your processes, we ensure that your ERP system supports rather than disrupts your day-to-day operations.

Comprehensive Support & Maintenance

Our ongoing support ensures that your ERP remains operational and optimised. This includes routine maintenance, security updates, and performance monitoring to catch issues early. Our support team is available for troubleshooting, user assistance, and periodic system health checks to ensure consistent ERP performance, scalability, and security.

What's Included

ERP System Analysis and Planning

We conduct an in-depth business needs analysis and map out ERP configurations to align with your objectives. This includes identifying potential gaps, mapping workflows, and creating an implementation roadmap to minimise disruptions and optimise performance from day one.

Customisation and Configuration

Astech’s customisation services include setting up specific fields, roles, reports, and interfaces that meet your business’s exact requirements. From UI adjustments to complex backend configurations, we tailor the ERP system to ensure it complements and enhances existing workflows, making it fully adaptable to unique operational demands.

End-User Training

Training is key to ensuring your team can leverage the ERP’s full functionality. We offer customised training sessions that cover essential processes, troubleshooting tips, and advanced features, empowering your team with the skills and knowledge to navigate and manage the ERP system confidently.

Ongoing Support & Updates

Our ERP maintenance includes software updates, data backups, and regular system checks to ensure continued system performance and security. We proactively manage updates to maintain efficiency, address vulnerabilities, and keep the ERP aligned with changing business or industry requirements.

FAQ’S

Frequently Asked Questions

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What is Sage CRM, and how can it benefit my business?
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What’s the difference between Sage 300 and Sage CRM?
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Can Astech customise Sage CRM and Sage 300 for my specific business needs?
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What kind of support does Astech provide for Sage CRM and Sage 300?
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Do you provide training for Sage CRM and Sage 300?
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How secure is my data when using Sage CRM and Sage 300?
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What is Salesforce implementation, and do you provide it?
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Can Astech assist with nCino implementation and support?
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Do you provide consulting services to determine the right solutions for my business?
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How can I get in touch with Astech for support or a consultation?