About the service

Astech's Ongoing Support and Maintenance for Sage CRM and Sage 300 ensures that your software solutions stay current, secure, and aligned with your business goals. Our services help safeguard your operations by proactively managing your systems, providing timely updates, and offering expert assistance. With our support, you can focus on your core business while we handle your technology needs, ensuring smooth and efficient system performance every day.

We recognise that reliable support and maintenance are essential to maximising the value of your Sage solutions. Our proactive approach reduces downtime, mitigates risks, and implements enhancements that keep your systems running at peak performance.

Key Features

Reliable System Performance
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Enhanced Data Security
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Access to Expertise
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Scalable Solutions
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What's Included

Proactive System Monitoring
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Software Updates and Security Patches
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24/7 Technical Support
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Data Security and Compliance Management
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Key Features

Reliable System Performance

Our proactive monitoring and regular maintenance ensure your software operates smoothly, preventing potential issues before they impact your operations. By addressing problems early, we help maintain consistent uptime and performance across your systems.

Enhanced Data Security

We prioritise the security of your sensitive information through continuous security updates, compliance checks, and data protection measures. Our services help safeguard your business from security threats and ensure your systems comply with critical regulations.

Access to Expertise

Gain peace of mind with access to a dedicated support team experienced in Sage CRM and Sage 300. Our experts are available to provide guidance, troubleshoot issues, and recommend optimisations to enhance your system’s performance.

Scalable Solutions

As your business grows, your technology needs may change. Our support services allow you to adjust and customise your Sage solutions, ensuring they remain aligned with your goals and capable of supporting new operational demands.

What's Included

Proactive System Monitoring

Our team performs regular checks to identify and address potential issues early on, maximising uptime and maintaining system efficiency. With proactive monitoring, we can prevent minor issues from becoming disruptive problems, ensuring smooth day-to-day operations.

Software Updates and Security Patches

Stay current with the latest features, updates, and security enhancements. Our team keeps your Sage solutions up-to-date with software improvements and security patches, protecting your business from vulnerabilities and optimising functionality.

24/7 Technical Support

Access expert assistance whenever you need it with our 24/7 technical support. Our team is ready to resolve any technical challenges quickly, ensuring minimal disruption and keeping your systems running efficiently.

Data Security and Compliance Management

Maintain data privacy and regulatory compliance with regular audits and adherence to standards like POPIA and GDPR. Our services support compliance through data protection practices, ensuring that sensitive information is secure and that your business meets regulatory obligations.

FAQ’S

Frequently Asked Questions

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What is Sage CRM, and how can it benefit my business?
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What’s the difference between Sage 300 and Sage CRM?
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Can Astech customise Sage CRM and Sage 300 for my specific business needs?
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What kind of support does Astech provide for Sage CRM and Sage 300?
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Do you provide training for Sage CRM and Sage 300?
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How secure is my data when using Sage CRM and Sage 300?
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What is Salesforce implementation, and do you provide it?
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Can Astech assist with nCino implementation and support?
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Do you provide consulting services to determine the right solutions for my business?
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How can I get in touch with Astech for support or a consultation?